May be this post is a bit long, but it will be certainly useful to define what s patient experience. We present the case of one single patient –written by him- because in a short time he had to be taken admitted 4 times in 3 different hospitals due to atrial fibrillation. Applying ethnographic analysis […]
In the last post we saw that despite a huge amount of data in electronical medical records and other IT systems supporting healthcare, our knowledge on patients is little. This knowledge gap makes a huge difference in terms of therapeutic effectiveness and of costs. In one example the difference between data and knowledge meant spending […]
Patient involvement is good for patients and good for healthcare systems. For instance, the complex chronic patient (CCP) program of Barcelona’s Sant Joan de Deu Hospital has reduced hospital admissions of these kind of patients by 60% and 62% of emergency admissions. It is a great success because chronic patients are among those with a […]
By Andrés Dochao, partner at ValueCreation This question was made almost desperately by a physician that participated in the recent workshop on patient involvement for healthcare improvement organized by us and the New Health Foundation in Seville. The question appeared as the worst sudoku for all participants: nurses, physicians, patients, researchers and social scientists. The […]
At the End of March, the chair “Human Fertility” of the University Alicante and the IVF-Spain Foundation organized a scientific update on latest techniques in Human Reproduction. The director of the Chair, María José Gómez Torres, invited first class experts, such as Dr. Jaime Gosálbez, one of the world best specialists in the area of […]
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