Patient Experience in Fertility 2: practical examples on how to apply it to clinical practice

The latest post described how important patient experience is in fertility in contrast to the small amount of research done in the field. We promised to describe examples from clinical practice on how to improve patient experience and by that achieve significant impacts for patients and the organization. May be it is not very modest […]

Co-creación en salud Health co-creation Medical anthropology participatory healthcare Patient co-creation patient engagement patient experience

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co-creation design thinking egg donation fertility genea health co-creation Human Reproduction innovation IVF IVF-SPAIN Jan Kremer patient centricity patient co-creation patient driven design

When citizens co-design healthcare services – the case of Participle in the UK

By Kate Bagley, Participle Participle is an amazing non-profit organization that contributes in a very interesting way to patient centeredness and to better healthcare services in the British National Healthcare System (NHS) by using –as the name suggests- participation as one of the main tools. Participle’s projects have a very interesting impact in terms of […]

Health co-creation Patient co-creation patient engagement patient experience

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co-creation co-design health co-creation healthcare Kate Bagley NHS participation participatory action research participatory design Participle patient centricity patient insights patient knowledge patient-centred care relational welfare service design

Expert patients and multidisciplinarity: success factors at quality assistance in healthcare

Patient involvement is good for patients and good for healthcare systems. For instance, the complex chronic patient (CCP) program of Barcelona’s Sant Joan de Deu Hospital has reduced hospital admissions of these kind of patients by 60% and 62% of emergency admissions. It is a great success because chronic patients are among those with a […]

Medical anthropology Patient co-creation patient engagement patient experience

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anthropology assistance co-creation ethnography Grosshadern José María Cepeda quality healthcare assistance

Humanizing intensive care

It has been a long time at this blog we wanted to talk to Dr. Gabriel Heras La Calle. Or better, to bring to paper (in fact, bring to screen) the conversations we had and still continue on patient centred care, initiatives to improve patient experience, ways to involve physicians, nurses, managers, pharmacists and families […]

Patient co-creation patient engagement patient experience

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co-creation Gabriel Heras humaniza la UCI humanization humanizing medicine patient patient centred organization patient centricity

Active patient on line networks – managing health instead of disease : the case of the Basque Country

Our current healthcare and hospital systems were created, infections and acute diseases were the main causes of sickness and death. Thanks to the medical advances that took place during the 20th Century, our life expectancy has become larger, precisely because infectious and acute diseases have been so well controlled. And just because of that, nowadays. […]

Patient co-creation patient engagement

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Bioef chronic diseases chronicity co-creation kronikoen sarea patient experience Roberto Nuño

Can patients design hospital services? Two examples from Germany and Denmark

After the latest Healthcocreation post about hospital design with patient involvement, Dr. Gabriel Heras published in his very useful blog about humanization of intensive care a post suggesting intensivists should design intensive care units (ICU) together with their families and caregivers. And he asks his readers, how they would like intensive care to be. Thanks […]

Health co-creation Patient co-creation patient engagement patient experience

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Aarhus midwife centre co-creation Design IT ethnography Gabriel Heras Intensive Care Unit Kwan Phonghanyudh Maria Hilf Hospital patient driven design

Engaging Patients in Design and Evaluation

I love the site of the Beryl Institute, because every month they publish lots of case studies with best practices in improving patient experience. I picked up a particular one of the October update because it deals with a question that is particularly important, which is the engagement in design and evaluation of both, patients and […]