Patient Experience in Fertility 1: Conclusions of Eshre 2016

On Wednesday july 6th this year’s conference of the European Society of Human Reproduction and Embriology (ESHRE) closed successfully its 2016 edition in Helsinki. As a medical congress, it is natural that most of the over 300 lectures dealt with medical, surgical, embryology and genetic issues. Yet the total amount of lectures dealing with patient issues […]

Co-creación en salud Health co-creation Medical anthropology patient engagement patient experience

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egg donation Eshre fertilty IVF IVF-SPAIN Jan Kremer medical anthropology patient insights patient knowledge

The Embryologist of the future as specialists in human centred design

In the world of artificial reproduction (ART), the physician is the visible face to the patient. But treatments would have no success chance without the hidden work done in the embryology lab. There, like in an ex vivo uterus, technology imitates nature and produces the miracle of conception. This miracle is possible thanks to the […]

Health co-creation patient engagement patient experience

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embryology IVF IVF-SPAIN medical anthropology patient centered design patient centricity patient driven clinical trials patient driven innovation patient-centred care

Patient experience officer, an emerging profession?

An article published by Erick Wicklund at mHealthNews describes the rising position of the patient experience officer in the U.S. The author identifies two drivers for this trend. First the growing trend towards consumerism in American healthcare and second the new laws linking reimbursement with patient satisfaction. He also links the growth of the profession […]

Health co-creation Medical anthropology Patient co-creation patient experience

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Beryl Institute culture management Edgar Schein IVF-SPAIN medical anthropology patient experience officer PXO

“Medicine is not dehumanized, but healthcare yes”

The Spanish 20th Congress for Healthcare Humanization took place in a Madrid Hospital on May 27th and 28th this year. One of the most interesting speakers was Dr Concha Zaforteza, an outstanding specialist in the use of participatory methodologies for change management in clinical praxis. More about her brilliant path as a researcher and nurse can be […]

Medical anthropology Patient co-creation patient engagement patient experience

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Concha Zaforteza healthcare hospital humanization Intensive care medical anthropology Nurse Nurse studies participatory action research patient centricity patient knowledge patient social context

Four arrhythmias and (luckily) no funeral

May be this post is a bit long, but it will be certainly useful to define what s patient experience. We present the case of one single patient –written by him- because in a short time he had to be taken admitted 4 times in 3 different hospitals due to atrial fibrillation. Applying ethnographic analysis […]

Medical anthropology patient engagement patient experience

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anthropology arrhythmia atrial fibrilation cardioversión ethnography medical anthropology patient centricity patient insights private healthcare public healthcare

How to build a patient intelligence system

Professor Horcajadas, the well know specialist for reproductive genetics with 45 international papers on the issue, compares the difference between traditional genetic techniques and sequencing with fishing. “Using sequencing is like having an industrial fishing net, while traditional techniques are like using a fishing rod”. But he warns, that “the quality of data in the […]

Medical anthropology patient engagement patient experience

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big data José Horcajadas knowledge management medical anthropology patient centricity patient insights patient intelligence patient knowledge patient social context

Patient intelligence versus electronic medical records

In the last post we saw that despite a huge amount of data in electronical medical records and other IT systems supporting healthcare, our knowledge on patients is little. This knowledge gap makes a huge difference in terms of therapeutic effectiveness and of costs. In one example the difference between data and knowledge meant spending […]

Health co-creation Medical anthropology Patient co-creation patient engagement patient experience

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anthropology IVF-SPAIN medical anthropology medical paradigm patient centricity patient insights patient intelligence patient knowledge patient social context Rishi Manchanda upstream doctors upstream medicine