It has been a long time at this blog we wanted to talk to Dr. Gabriel Heras La Calle. Or better, to bring to paper (in fact, bring to screen) the conversations we had and still continue on patient centred care, initiatives to improve patient experience, ways to involve physicians, nurses, managers, pharmacists and families […]
I love the site of the Beryl Institute, because every month they publish lots of case studies with best practices in improving patient experience. I picked up a particular one of the October update because it deals with a question that is particularly important, which is the engagement in design and evaluation of both, patients and […]