Esta viendo la etiqueta: patient experience

The digital patient experience – three common mistakes and five best practices

The global Covid19 pandemic has forced teleworking into our lives; a possibility that already existed 10 years ago, but that was never fully exploited. The same happened with digital medicine. Blua, the online medical healthcare service of the insurer Sanitas had always difficulties to gain acceptance. At IEXP we work patient centered digital technology and […]

Needs of Covid-19 patients isolated at home

Researchers: Simón Lalanza, Vega de los Hoyos, Patricia Rubio Aurea Benítez León Medical director Dr. Olivas Menayo Research manager: Carlos Bezos Daleske   What are the needs of Covid-19 patients that are isolated in their homes have and what actions can be developed to solve -or at least- mitigate them? This is the question that […]

10 Tips for savvy travellers
What do patients expect from healthcare organizations

Today we have a special guest writing in our blog. It is José María Iribarren, Patient Experience Director of the Spanish Healthcare Service in Navarra. Usually in this blog we approach to patient experience from a close and micro point of view; an ethnographic approach. For this reason we find it interesting to know if […]

10 Tips for savvy travellers
Active patient on line networks – managing health instead of disease : the case of the Basque Country

Our current healthcare and hospital systems were created, infections and acute diseases were the main causes of sickness and death. Thanks to the medical advances that took place during the 20th Century, our life expectancy has become larger, precisely because infectious and acute diseases have been so well controlled. And just because of that, nowadays. […]

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