Esta viendo la etiqueta: service design

10 Tips for savvy travellers
When citizens co-design healthcare services – the case of Participle in the UK

By Kate Bagley, Participle Participle is an amazing non-profit organization that contributes in a very interesting way to patient centeredness and to better healthcare services in the British National Healthcare System (NHS) by using –as the name suggests- participation as one of the main tools. Participle’s projects have a very interesting impact in terms of […]

10 Tips for savvy travellers
Psychological factors in IVF treatments – can improved patient experience improve pregnancy outcomes?

It has been a longer time since I haven’t posted in the blog. It was a stressfull time, but before the summer leave I would love to share a bit of the ethnographic and patient experience work in fertility I am currently involved in. Many of you know for sure stories were an infertile couple […]

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