Methodologies and evidence

Methodologies applied at IEXP

The approach of the Institute for Patient Experience is the paradigm of Participatory Healthcare, according to which the creation of solutions involves working with all actors in the health ecosystem.

IEXP has a multidisciplinary approach

Within this approach, the IEXP has a multidisciplinary clinical, economic, psychological, sociological / anthropological approach, as well as people-centered innovation. Some of the tools we use in our work are:

Specific patient experience processes for healthcare organizations

  • Participatory healthcare: a powerful methodology that allows a minimum of 150 value insights to be obtained in a short time, as well as immediate application solutions.
  • Compliance: we function as a neutral space in which all the actors in the ecosystem can participate respecting compliance regulations.


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