A varied and interesting list of publications
A very useful guide to implement and measure the results of patient experience projects in hospitals.
Many healthcare providers are developing patient experience strategies and investing in this area.
Patient-reported outcome measure (PROM) and Patient-reported experience measure (PREM) in home respiratory therapies
Guide to good practices for assisted reproduction professionals for the care of lesbian women and couples.
Poster about the validation of the Patients First Certification as a patient centric hospital, presented at the XP Congress 2018