In-company training

The most complete training offer around patient experience.

All courses are in company and adapted to your needs

Training

The most complete In Company Patient Experience training

IEXP offers you the widest range of Professional Training courses in Patient Experience with application of techniques to understand the Patient Experience and identify opportunities for improvement and innovation.

Taught by true experts in healthcare, pharmaceutical industry and patient associations. IEXP members have more than 15 years of experience in the field of health and pharmaceuticals working within a framework of participatory health.

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01.

PROMS y PREMS

Patient-reported outcome measures y patient reported experiences (PROMS y PREMS) se usan cada vez con mayor frecuencia en las organizaciones sanitarias y la industria farmacéutica para capturar el impacto de las actuaciones sanitarias desde la la perspectiva del paciente

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02.

RRI tools for European and R&D+I projects

Through the lines of Responsible Research and Innovation (RRI), the European Commission demands participation and co-creation of patients in R & D + I projects. Know how to apply methodologies in a professional manner according to EU requirements.

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03.

Patient Experience Maps

Mastery of a key tool for capturing and analyzing Patient Experience.

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04.

Patient Centered Design

Beyond Design Thinking applied to health: how to design truly patient-centered technologies, protocols and spaces.

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05.

Hospitality in Health

Loyalty of the patient and his environment creating a perfect service. Servuction and metrics of the perfect service.

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06.

Patient Experience Manager

Acquire the skills and tools necessary to manage the patient experience.

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07.

Communication Skills with Patients for Healthcare Professionals

33% of patients do not understand the professionals who care for them. This course based on the Calgary Cambridge guide allows health professionals to optimize their communication with patients.

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